Hello. I'm Antonio.

I started this business in early 2007 as HanJin IT — home office, car full of cables. It became HB Information Technology in October 2009. Nineteen years later, I'm still here.

That's longer than most IT companies last. It's also longer than most of the equipment I installed back then.

I stopped advertising in 2024.

There was a small ad in the local paper for a few years. I let it lapse and never got around to replacing it. No Google ads, no flyers, no cold calls at dinner time.

The work kept coming anyway.

These days it's almost entirely word of mouth — an accountant, a business neighbour, a friend who'd finally had enough of their last provider. And once clients are here, they stay. One of the businesses I signed up in 2007 is still with me.

So if you're reading this, someone probably told you to call. This page is mostly here so you can check I'm real.

Before this, I worked at the big end of town

Telstra. Optus. NSW Health. Boral. 

Not as HB — this was before I started the business. I was part of the teams keeping those environments running. Systems where downtime is measured in dollars per minute, and "let's restart it and see what happens" is not a strategy.

You learn things in those rooms you can't learn anywhere else. Mainly: how to build something that doesn't fall over, and how to document it so the next person isn't cursing your name at 2am.

That's what I bring to businesses that don't have a forty-person IT department.

Windows, Mac, Linux — and yes, HP-UX

Plenty of providers will happily look after your Windows machines, then go very quiet when someone mentions a Mac. Or they'll do the desktops but not the Linux box humming away in the corner that nobody wants to touch.

We do all of them.

And if you've still got an HP-UX system running something critical that nobody's been brave enough to migrate — I can look after that too. There aren't many of us left who can.

Servers, workstations, phone systems, firewalls, cloud. If it has an IP address, it's ours to worry about.

When you call, you get me

Not a call centre. Not a ticket number that lands with whoever's rostered on this week.

Me — the person who built your system and still remembers why it's configured the way it is.

For the bigger jobs — office moves, full infrastructure rollouts, anything on a deadline — I bring in contractors I've worked alongside for years. You get the extra hands when the job needs them, and the same person accountable for the result either way.

Every machine I look after runs a monitoring agent. It reports in around the clock — disk space, backup status, patch levels, hardware health, whether the services that are supposed to be running are actually running. When something starts to drift, I know about it. Usually before you do.

A good portion never reaches me at all. The predictable faults have fixes already attached to them: a disk fills up and gets cleared, a stalled service gets restarted, patches roll out on a schedule instead of whenever somebody remembers. The system handles the boring failures at 3am so I can spend my time on the ones that need an actual person thinking.

Backups get tested, not just scheduled. A backup nobody has ever restored from is only a hopeful file.

And when you do need hands-on help, I can usually be on your screen before I'd have finished finding a parking spot.