Wish to know more about us?
Hello, I’m Antonio.
I founded this business in early 2007 as HanJin IT, working from a home office.
In October 2009 it became HB Information Technology, and I’ve been looking after businesses’ IT ever since.
Built on referrals
For a few years I ran a small ad in the local paper.
I let it lapse in 2024 and never replaced it, because the work kept coming regardless.
Nearly all new clients now come through word of mouth: an accountant, a neighbouring business, or a friend looking for a more dependable provider. Clients tend to stay, too.
One business that signed on in 2007 is still with me today.
If someone recommended me to you, this page is here so you can get to know who you’ll be working with.
Enterprise experience, small-business service
Before starting HB, I was part of the teams supporting large environments at Telstra, Optus, NSW Health and Boral. In those systems, downtime has an immediate business impact.
That experience shaped how I work. I design for reliability, document clearly, and plan for failure before it happens. I bring the same discipline to businesses that don’t have a large in-house IT team.
Windows, Mac, Linux and HP-UX
Many providers handle Windows well but are less comfortable with Macs, or with the Linux server running quietly in the corner. I support all of them.
I also support HP-UX. If you still run a critical system on it, you’ll find few people left who know the platform.
Servers, workstations, networks, phone systems, firewalls and cloud services: if it has an IP address, I can look after it.
One point of contact
When you call, you speak with me, not a call centre or a rotating helpdesk.
I’m the person who designed your system, and I know why it’s set up the way it is.
For larger projects, such as office moves, infrastructure rollouts or deadline-driven work, I bring in trusted contractors I’ve worked with for years. You get extra hands when the job needs them, and the same person stays accountable for the outcome.
How do you keeps watch around the clock
Every device I manage runs a monitoring agent that reports 24/7 on disk space, backup status, patch levels, hardware health and critical services. When something starts to drift, I’m alerted, usually before you notice anything.
Many routine issues are fixed automatically. Full disks are cleared, stalled services are restarted, and patches are applied on a set schedule. Automation handles the predictable faults overnight, so my time goes to the problems that need real expertise.
Backups are tested, not just scheduled. A backup is only as good as its last successful restore.
When you need hands-on help, I can usually connect to your screen within minutes.
Sydney-based, supporting clients interstate
I am Sydney based but also support clients in Brisbane and Melbourne.
I travel interstate as well when a job requires it.
Let’s talk
If you’ve been referred, or you’d just like a second opinion on your current setup, I’m happy to have a chat.
- CyberCert SMB1001 Gold (Level 3) certified, and
- Member of the Telecommunications Industry Ombudsman (TIO) scheme